Director, CASE@Campus Training Program, Council for Advancement and Support of Education, Washington, DC
Director, CASE@Campus Training Program
Council for Advancement and Support of Education Washington, DC
Posted Sep 21
Job description
CASE is a global not-for-profit and membership association whose vision is to advance education to transform lives and society. Its mission is to inspire, challenge and equip communities of professionals to act effectively and with integrity to champion the success of their institutions. Advancing education in over 3,100 member institutions, CASE has 85,000 members in 82 countries.
Broad and growing communities of professional practice gather under the global CASE umbrella. Currently these include advancement services, alumni relations, communications, fundraising, government relations, institutional leadership and marketing. Individual members are at all stages of their career and may be working in universities, schools, colleges, cultural organizations or other not-for-profits. CASE membership also includes many corporate partners. CASE uses the intellectual capital and professional talents of an army of volunteers to advance its work.
Headquartered in Washington, DC, CASE works across all continents from its regional offices in London, Singapore and Mexico City. CASE works to achieve a seamless experience for all its stakeholders: particularly its members, volunteers and staff. Working together across time zones and borders, CASE staff in all offices seek to make the ambitious OneCASE aspiration a reality.
Title: Director, CASE@Campus Training Program
Division: Strategic Partnerships
Reports to: Vice President, Strategic Partnerships
Status: Full-time
Level: Director
Total Direct Reports: N/A
POSITION PURPOSE
The CASE@Campus Director will manage and expand our institution-based, global, individualized training programs, including the selection and management of the new CASE Fellows program. The Director will work with an internal staff team and key volunteers to deliver CASE@Campus programs, select and train CASE Fellows, and develop critical program content.
ESSENTIAL FUNCTIONS
The core functions of this position include, but are not limited to, the following:
Manage and coordinate the delivery of all CASE@Campus training sessions with input and support from other CASE divisions and staff, as needed. These sessions could be offered online, in-person, or hybrid. This will include:
Working with sales staff, market and solicit CASE@Campus training sessions to member institutions.
Confirm and finalize contractual agreement prior to each session.
Develop campus-specific proposal and conduct pre-program assessments with campus leaders to determine institutional needs.
Match available Fellows with CASE@Campus sessions.
Coordinate and finalize program content with CASE@Campus Fellows, CASE staff, and institutional hosts.
Conduct post-session evaluations with CASE Fellows and institutional hosts.
Serve as the key point of contact for CASE Fellows for CASE@Campus. This may include inviting Fellows to participate, developing and providing training materials, and supporting Fellows as needed. Fellows would be called upon to help CASE deliver key CASE@Campus training sessions and earn an honorarium for each engagement.
Manage the development of the initial CASE@Campus program modules and supporting materials around CASE's key strengths and existing assets, including Diversity, Equity, Inclusion and Belonging, academic development, and advancement data.
Identify and coordinate internal CASE staff who can supplement the efforts of the CASE Fellows and serve as CASE@Campus facilitators.
Work with the Marketing and Communications division to enhance the web presence and develop new marketing material and distinctive design (aligned with CASE brand) for CASE@Campus. Seek testimonials from previous CASE@Campus institutions/attendees.
Work with Marketing and Communications staff and the Director of Online Programs to develop required training modules for the CASE@Campus Fellows.
Work with Educational Programs division to ensure promotion of CASE@Campus at CASE conferences. Attend key CASE conferences to personally promote CASE@Campus.
If applicable, deliver CASE@Campus programs in areas of relevant expertise and knowledge.
Fiscal Management/Budget Responsibilities/Judicious Use of Resources
Exercise fiscal responsibility in the utilization of all CASE resources.
Partner with CASE sales director to reach annual revenue goals.
Liaison Responsibilities
Exhibit appropriate leadership toward and work cooperatively and supportively with all volunteers for which this position is responsible.
Coordinate with the internal CASE divisions that play a role in CASE@Campus.
Serve as key contact for internal staff and key volunteers on CASE@Campus.
Works cooperatively and diplomatically with all divisions and regions.
Liaises with CASE colleagues in other parts of the world to ensure the best sharing of ideas, expertise and knowledge.
Incorporates tasks and/or projects related to objectives as directed by the CASE Strategic Plan.
Image Responsibilities
In keeping with the CASE Values Statement, ensures that CASE is well represented by exercising a high degree of professionalism, accuracy, and ethics, in all activities, services, and products.
Problem Solving and Judgement
High level judgement and problem-solving skills are required, as the incumbent is frequently faced with situations which require immediate action in response to issues and requests. The breadth and depth of understanding of an issue and the key internal/external persons handling the issue, and the way in which the issue is handled, all affect the outcome of the situation.
Professional and Organizational Knowledge
The position requires that the incumbent quickly develop a deep understanding of CASE, its policies and procedures and an understanding of the culture and regional and divisional interdependencies.
The position requires a deep understanding and respect for the organization's systems and workflow.
POSITION REQUIREMENTS
Education and Experience
Bachelor's degree required; graduate degree preferred. Ten or more years of experience in educational advancement, consulting, or relevant field. Experience managing, coordinating, and stewarding volunteers. Experience and comfort with developing proposals and delivering presentations.
Skills and Abilities
A demonstrated interest in advancing education in the not-for-profit sector.
A strong commitment to contributing to an organizational culture that celebrates diversity and inclusion.
An understanding of and interest in engaging with a broad range of cultures and countries.
Excellent presentation skills.
Excellent interaction and communications skills, verbal and written.
Familiarity with modes of adult learning and professional development
Proven ability to work independently and collaboratively.
Ability to lead and participate on teams.
Strong organizational and project management skills, including ability to manage multiple priorities and deadlines.
Knowledge and expertise of advancement.
Demonstrated strategic thinking capabilities.
Some travel required.
CASE is a global not-for-profit and membership association whose vision is to advance education to transform lives and society. Its mission is to inspire, challenge and equip communities of professionals to act effectively and with integrity to champion the success of their institutions. Advancing education in over 3,000 member institutions, CASE has 80,000 members in 80 countries.
Broad and growing communities of professional practice gather under the global CASE umbrella. Currently these include alumni relations, development services, digital, communications, fundraising, government relations, marketing and web. Individual members are at all stages of their career and may be working in universities, schools, colleges, cultural organizations or other not-for-profits. CASE membership also includes many corporate partners. CASE uses the intellectual capital and professional talents of an army of volunteers to advance its work.
Headquartered in Washington, DC, CASE works across all continents from its regional offices in London, Singapore and Mexico City. CASE works to achieve a seamless experience for all its stakeholders: particularly its members, volunteers and staff. Working together across time zones and borders, CASE staff in all offices seek to make the ambitious OneCASE aspiration a reality. Management reserves the right to review and revise this document at any time. This document represents a description of intended job content and should not be construed in any way to be a contract of employment.
Thank you for your interest. Only the selected candidates will be contacted for an interview