Cinemark USA -
Newport News VA
Theatre Team Member
Job description
Greets Guests with a smile in a timely and professional manner. Operates Cinemarks POS system for all transactions completed on assigned register, including proper cash balancing, distributing correct inventory and tickets associated with each sale, properly logging off when away from register, reporting any concerns to management (including unauthorized use of assigned register), etc. Properly utilizes Personal Protective Equipment while completing position-specific tasks. Voids passes, coupons, and discount tickets after the transaction has finished and processes any refunds when necessary with the required forms. Verifies tickets at podium and directs Guests to an auditorium. Ensures tickets are sold in accordance with the MPAA rating system, studio admittance policy, and company policy. Provides pricing, movie, specialist event, alternative movie selections, and general theatre information. Responds to phone calls and questions from Guests in a professional and quality customer se...Theatre, Team Member, Ticket, Food, Auditor, Equipment, Education...