Caliber Collision Repair Services -
Provides World Class Customer Service Experience to all Caliber customers on the phone, in person and throughout the entire repair process. Serves as the primary point of contact for the customer throughout the repair process from the point of drop-off through the delivery of the completed vehicle. Responsible for coordinating communications with all other (internal & external) stakeholders for the repair. Youre excited about this opportunity because you willEstimate all drive-in appointments as well as walk in customers and complete repair plans. Complete process review with customer. Repair Orders: All files are opened with BAR (CA) and DRP compliance, including obtaining proper authorizations. Check in vehicle upon drop of with customer. Prepare and complete proper paperwork for final customer packet prior to vehicle delivery (DRP, final invoice)Post repair plan documentation (Autowatch)Provide post repair plan communication including all vehicle status updates. Complete total l...Collision Estimator, Estimator, Customer Service, Automotive, Repair, Vehicle...