Carilion Clinic - All cities VA

Food Services Service Associate - Giles Community Hospital

Job description

Onsite, Remote or Hybrid: Onsite

Sign on Bonus: $2,000 sign-on bonus available per applicable guidelines (external applicants only)

How You'll Help Transform Healthcare:

Performs a variety of duties as assigned, including but not limited to, assisting patients with menu selection, accurate cash and charge transaction in compliance with department procedures, assembling and delivering trays, snacks, tube feedings, and nourishment, customer relations and service delivery, food preparation and storage, and genral sanitation of the department.

  • Meets with patients to obtain menu and snack selection per physician diet order using laptops, PCs, phone, and any technology currently in use as appropriate and available.
  • Provides catering services for catering events and meetings.
  • Completes cashier duties in cafeterias including ringing up customer sales on cash register, balancing cash drawer, making deposits using provided POS technology.
  • Completes required documentation that includes temperature logs according to documentation requirement.
  • Participates in department activities/meetings, which may include orientation of co-workers, patient/customer satisfaction initiatives, cost reduction initiatives and inspection readiness.
  • Completes all general food service tasks as assigned which may include storeroom, tray assembly and/or delivery and related cleaning.
  • Completes all cleaning and sanitation tasks as assigned.
  • Completes cafe tasks as assigned which may include cash handling and food prep.
  • Administers and documents menus and requests for patient food items utilizing automated computer systems, including electronic medical records.

What We Require:

Education: High School diploma or GED preferred.

Experience: Two (2) years Food Service experience preferred.

Licensure/Certification: SERV-Safe Certification, equivalent certification from the Virginia Health Department, or the ability to obtain certification within one year of hire date required for employees deemed in charge of departmental operations.

Other: Effective interpersonal, communication, and teamwork skills required. Keyboarding or computer skills for automated computer systems or the ability to learn this skill, including electronic medical records required. Must be adept in communicating with patients, customers, clients, clinical staff to support fulfilling our mission and upholding our 5 Values daily. Must have some knowledge / understanding of diets in EPIC. Position is deemed 'emergency personnel' during emergency weather conditions. Must provide own transportation and travel to other Carilion work sites. May be required to work at other Carilion facilities to meet staffing needs.

About Carilion

This is Carilion Clinic ...

An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious.

Headquartered in Roanoke, Va., you will find a robust system of award winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.

Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. Make your tomorrow with us.

Requisition Number: 140610
Employment Status: Full time
Location: CGCH - Carilion Giles Community Hospital
Shift: Day/Evening
Shift Details: Various days/times M-F, some holidays, every other weekend
Recruiter Email:
For more information, contact the HR Service Center at 1-800-###-####.

Equal Opportunity Employer

Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity

Carilion Clinic is a drug-free workplace.

Carilion Total Rewards

What matters to you is important to us-like benefits, rewards, and resources to improve your life. Carilion understands the importance of prioritizing your well-being to help you develop and thrive. When you make your tomorrow with us, we'll enhance your potential to realize the best in yourself. Below are benefits available to you when you join Carilion:
  • Employer Funded Pension Plan, vested after five years (Voluntary 403B)
  • Comprehensive Medical, Dental, & Vision Benefits
  • Flexible Work Arrangements/Schedules
  • Remote Work Options
  • Paid Time Off (accrued from day one)
  • Onsite fitness studios and discounts to our Carilion Wellness centers
  • Access to our health and wellness app, Virgin Pulse
  • Discounts on childcare
  • Continued education and training

Find more about Carilion Clinic's benefits by vising our Total Rewards Page.

Equal Opportunity Employer
Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity
Carilion Clinic is a drug-free workplace....

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