Hilton Hotels - Williamsburg VA

Greeter (Marketing)

Job description

Job Description

*New Hire Sign On Bonus!* Apply for Details

HGV Now Offers Day One Team Member Benefits!!! Health Benefits & 401k enrollment DAY 1 for new employees!
HiltonGO employee discount program - stay at Hilton hotels for as low as $35 per night

What will I be doing?

There s something truly outstanding about Hilton Grand Vacations. The foundation of our culture has been about building memorable experiences and making a positive impact within our industry and the communities in which we live and work. Our Team Members are the driving force behind these efforts. It is their talent, passion, and dedication to our brand that has fueled the success of Hilton Grand Vacations.


Directly responsible for completing the process of booking eligible tours on the phone and face to face and the sale of mini-vacation packages to HGV resorts, which will produce potential revenue. The Marketing Executive responds to guest requests in a timely manner and represents HGV in a professional manner in all hotel properties where this program is operating.

  • Competitive benefits and diverse culture, our teams continue to lead our industry.
  • Potential income of $37,000 or higher based on performance!
  • Working in Marketing includes phenomenal perks like team member travel.
  • 2020 ARDA Winner for Marketing!

As a Marketing Greeter In-House you will be responsible for driving company success through performing the following tasks to the highest standards:

  • Responsible for greeting guests, providing customer service and general location information.
  • Share information with visitors about available services and direct them to the marketing desk locations.
  • Distribute Hilton Grand Vacations authorized marketing material and information.
  • Assist customers with general information over the phones and provide concierge services.

Why do Team Members Like Working for us?

  • Competitive hourly compensation and positive team environment.
  • Excellent health care options including medical, dental, and vision that encourage preventative care.
  • Paid Time Off (PTO) that allows for adventure, rest, relaxation or recuperation.
  • All new Team Members are automatically enrolled in the HGV matching Retirement Savings Plan.
  • Our Go Hilton Team Member Travel Program offers deeply discounted rates and 50% off at participating hotel-operated restaurants. Pass the savings on to family and friends since HGV allows you to share additional discounted room nights per year.
  • And so much more!

What are we looking for?

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. We believe that at the core of our company s success are our Team Members! To fulfill this role optimally, you'll need to possess the following minimum qualifications and experience:

  • Minimum 1 year of proven customer service experience.
  • Strong professional verbal, interpersonal, guest relations, and etiquette skills in person.
  • Ability to multi-task and balance priorities.
  • Ability to work a flexible schedule including evenings, holidays, and weekends.
  • Fluency in English (speak, read, write).
  • High school diploma or equivalent.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • 2 years of college or equivalent experience in a business or retail environment.

We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.


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