massanutten - All cities VA

Front Desk Night Audit Clerk

Job description

Massanutten Resort

The Night Audit Associate position serves as the primary point of contact for the Resort's onsite and offsite guests in the late evening and early morning. The Associate strives to provide the highest level of customer service to maintain a warm, inviting, and guest-focused atmosphere. Position greets arriving guests and assists with check-in/check-out procedures, provides accommodation and amenity information, reconciles Resort accounts. Ideal candidates possess a general understanding of accounting principles and a desire to serve others.


Customer service, problem-solving, math, and general computer skills.


Prior customer service/guest relations experience

Prior Night Audit experience

General understanding of accounting principles

Typical Schedule


Varies, includes weekends and holidays


11:00 P.M. - 7:00 A.M.

Core Responsibilities

  • Serve as primary point of contact for Resort guests
  • Assist with check-in/check-out procedures
  • Respond to phone and email inquiries
  • Assist with reconciliation of Resort accounts
  • Other duties as assigned by management

For more information, contact Ana at 540-###-####....

Please let the company know that you found this position on this Job Board as a way to support us, so we can keep posting cool jobs.



Search Jobs



Privacy Policy